Seller guides
This is the part you do — and it’s simpler than it sounds. Your photos and video set the standard for how your listing performs, so clear, well-lit images and a good video give buyers the best view and give you the best result. Everything below is shot on your phone, in even natural light, with the vehicle clean and dry. Don’t edit, filter or retouch anything you send us — honest photos are the product, and the flaw photos are what make the good photos believable. We handle everything after you send them.
Start here
Straight from your phone, originals only — we crop and correct the lighting, never the vehicle.
Honest flaw photos are what make the good photos believable to bidders.
Bidders sometimes ask for one specific extra shot — being able to add it within a day is an advantage.
After you return the intake form, we send you a Dropbox upload link (we supply it privately — it’s never published). Upload up to 15 key photos there, straight from your phone:
The Dropbox upload link will appear here once the account is set up. Until then, your upload link is sent to you directly after you return the intake form.
Before you start: wash and dry the vehicle, clean the glass inside and out, vacuum the interior, and remove personal items — but leave in everything that sells with the vehicle (tools, spare, manuals, extra keys), because it gets photographed too.
The full gallery: the platforms run much larger galleries than 15 — each wheel and tyre with its date code, underbody, boot, documents and more. Once you proceed, we’ll send you a short shot list for the full platform gallery.
What we do with your photos: we crop and correct the lighting only — never anything that changes how the vehicle looks — then sequence them and return a ready-to-upload set. Keep your original files until the auction closes; bidders sometimes ask for one specific extra shot, and being able to add it within a day is an advantage. The example listing shows the standard to aim for.
Phone video is fine: landscape, steady, real audio, no music. Film these, in this order:
Then: upload the video to your own YouTube channel, set it to Unlisted, and send us the link before your listing is built. We review it once and send one round of feedback — a one-time review, so you can fix anything before buyers see it. Keep the video live and accurate through the auction and the sale.
Never uploaded to YouTube before? The tutorial page takes you from creating the account to sending us the link, and the video on the example listing is the filming standard to copy.